Grad Goods & More Ceremonial Accessories from The Robe Shop
RSW/The Robe Shop Worldwide
115 5th Ave South #8 * Kirkland, WA 98033
(Mailing address only - please note that we do not have a retail showroom and our offices are not open to the public.)
Toll-free 1-8-ONLY-ROBES (1-866-597-6237) * Local 425-605-0817
FAX (425) 486-0768 24 hrs / Alternate: (425) 605-0817 (FAXes`at this number must be received manually during business hours)
E-MAIL
EASY STEP-BY-STEP ORDERING: Yes, you can call toll-free, email, FAX or mail in your order! (PLUS- we're friendly- we'll help you even if you're allergic to forms- just call!) FAXing? So we can read your FAX- Use a BLACK PEN!
First, please review this webpage- it will help you with our order questions. If you need to order sized garments like gowns or caps, or the package of cap, gown & tassel, please use the
This form cannot be filled in on-line, but is a great tool to walk you through your order choices for any submission method explained below. Note that we have marked start and stop points for Copy & Paste methods.
1) Copy the text and paste into an email (Our preferred method), typing in the answers
2) Print out and fill out by hand for referral when calling in the order
3) Paste into a word processing program, typing in the answers for FAXing, attaching to an email or snail mailing (note: emailed attached files can get deleted as suspicious- call if you don't hear from us)
4) Print out and fill out by hand for FAXing or mailing, along with check if you don't want to use a bankcard on a mailed order. (Please call us to verify price before writing your check)
5) PDF copies of the order can be emailed, but we can work better with the straight text methods above. NO WEB-BASED/GOOGLE DOCUMENTS, please.
Most of our products are priced by quantity and lead time, so please contact us for a price quote on your specific needs and enter that information in the Price Quote area below.
For more complete ordering directions, please read our order guidelines at the bottom of this page. Although we are happy to take your order over the phone, we reserve the right to assess a $10 processing fee on extensive or complicated phone orders lacking the preparation of a written order.
Please refer to Grad Goods & More Accessories Page for pictures and descriptions of the items below.
STEP 1- Please answer these 2 important questions:
This order is for ___ Stoles | ___ Cords | ___ Tassels | Other:
Date item(s) will be worn __________ (Rush orders: ___a.m./ ___p.m.)
Your "Need-by" date __________ (ASAP doesn't count- see "Delivery Time" below)
STEP 2- In the appropriate section below, fill in details for the product you are ordering.
1) Please circle Stole satin color:
STANDARD COLORS: Red, White, Bright Gold, Royal Blue
2) Stole Quantity______
___ 3S) Standard Imprint Please note that imprinting is on one banner only, and limited to the options below. (Custom imprinting, see below) For photo description, go to http://www.gradgoods.com/hstoles.htm Standard Imprinting requires a set-up fee of $25 per design.
___ HONOR | ___ Valedictorian | ___ Set of 4 officers | ___ CLASS OF 20 __ __
___ 3C) Custom Imprint
Custom Imprinting requires a set-up fee of $40 per design, per side (left/right). Add $2.50 per side (left/right) for each stole with custom imprinting. For non-letter designs (school seal, etc), please submit your digitized pdf artwork file to katy@robeshop.com with subject line ***STOLE IMPRINT ARTWORK*** and IDENTIFY the ORDER NAME.
My design is ___ Letters/words | ___ Artwork | ___ Combination
Placement: __ Left side as worn (+$2.50) | ___ Right side as worn (+$2.50) | ___ Both sides (+$5.00). Use drawing if necessary to describe:
Letters or Words requested:
Letter style choice __ Block __ Script __ Old English
4) Circle Imprint Color :
Please allow at least 4 weeks for imprinted stoles.
5) Monogram option: For photo description, go to http://www.gradgoods.com/monostole.htm For orders of 100 or more, we can provide monogram stitched stoles. Please describe what you want below, and we will get a custom price quote for you. (Please allow up to 6 weeks for your custom order to be completed)
Custom price for Quantity_____
Describe monogram/letters:
1) Please enter quantity below, in the blank in front of the tassel type you have chosen. For photo description, go to http://www.gradgoods.com/tassels.htm
Tassel Type(s) (single item prices listed, call for quantity price): ___ Deluxe yeardated* | ____ Regular yeardated* | ____ Deluxe | ____ Regular | ____ Tassel Keychains | ____ *Kindergrad year-dated Tassel2) *Year Charm/date drop Specify Year: __________
Please note that non-standard color orders are assessed a set-up fee of $15 per design
3) Tassel Color(s)-standard/stocked colors are black, red, white, gold and royal blue and combinations of navy/white, red/white, red/white/royal or royal/white.
There are many custom colors- just name what you want below, being VERY SPECIFIC (ie blue= navy blue, powder blue, royal blue, teal blue??):
4) Color Mix style: (circle 1) Salt & Pepper Color-block (small orders under 6 dozen: we may not be able to guarantee your style choice)
Up to 3 colors can be combined. For college level, only doctoral regalia may have gold tassels. Masters tassels can be black or the velvet color. Bachelor's tassels are black.1) Please read: Standard Honor cord double SETS are 2 cords, knotted at the neck. Single cords are not common, but we offer that option here. Only solid color cords can be ordered in single or non-dozen quantities. The other 4 options MUST be ordered in dozens. All cord orders must be in the same UNIT TYPE- singles or dozens- no combination of units can be done on one order (ie: 1 dozen + 3) For large quantity orders (over 6 dozen) please call for a price quote. Please allow 4-6 weeks for entwined cords. Solid color cords are usually delivered in 2-3 weeks. AIR SHIPPING may be needed if your event is less than 2 weeks away. For photo description, go to http://www.gradgoods.com/cords.htm
2) Please enter quantity:
Cord Type(s) For explanation, see Grad Goods & More Accessories Page (metallic cords add 25% to price)3) Please read and answer the appropriate "if" question:
COLOR
*If solid, are the 2 cords the same color? ___YES | ___NO | Please name the color(s):
**If entwined, there are 3 strands. Please name 3 colors, or specify which color has 2 strands and which one only 1.
**If entwined, should the tassel on the end be: ___solid color (name)______________________ | or combination: ____color block or ____mixed
Please enter quantity:
____ Class RIBBON sash w/tassel Please note that these custom items are assessed a set-up fee of $25 per designSatin Sash Colors (2- see choices under STOLES): Border color__________________Center color_________________
****Should the tassel at the hip be: ___solid color (name)______________________ | or ___combination of the 2 sash colors.
Use the "stole" shipping charges from chart below
Please enter quantity:
____ SATIN sash Please note that these custom items are assessed a set-up fee of $25 per designSatin Sash Color (see choices under STOLES): color_________________
___PLAIN / ___ IMPRINTED- please fill out section below Custom sash imprinting requires a set-up fee of $40. Add $2.50 for each sash with custom imprinting. For non-letter designs (school seal, etc), please submit your digitized pdf artwork file to katy@robeshop.com with subject line ***SASH IMPRINT ARTWORK*** and IDENTIFY the ORDER NAME.
My design is ___ Letters/words | ___ Artwork | ___ Combination
Letters or Words requested (all letters are block font):
Circle Imprint Color :
(If applicable) – Black, White, Gold, Royal Blue, Silver, Maroon, Navy BluePlease allow at least 4 weeks for imprinted sashes.
Use the "stole" shipping charges from chart below
____Medallion on gold ribbon: ____Honor/ ___Valedictorian/ ___Salutatorian/ ____Graduate (no "senior class" designation)
____ "Kindergarten" ring ___ Size 3| ___ Size 4|___ Size 5|___ Size 6|___ Size 7|____ "Headstart" Ring ___ Size 3| ___ Size 4|___ Size 5|___ Size 6|___ Size 7|
Price Quote information(if applicable):
In case we have questions, we MUST have your phone number (including EXTENSION if applicable) and for international orders- email address:
Name & Physical Ship Address (no PO Boxes!):
BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/MC card number with spaces: __________ | __________ | __________ | ___________
___CREDIT or ___DEBIT | Expiry date: _ _ / _ _ | Security Code: _ _ _ _ (3 or 4 numbers, REQUIRED)
Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature (FAX) or type name (email) and date:
Name & Mailing address for invoice/receipt (Who is paying for this order?:
IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________
Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:
***Minimum Order: If your accessory (tassels, cords) order is less than $20, your charge is the minimum $20 required for ALL orders + shipping and any applicable tax. During graduation season our minimum order is $30. Sorry, no exceptions.***
Set-up fees may be applicable to your order. Please check in the appropriate section above.
SHIPPING CHARGES UPS Ground service to U.S.48: (allow up to 2 weeks)
Please note that the following ship charges apply only to Souvenir graduation goods. Custom regalia or other kinds of products are shipped separately under a different rate schedule, itemized on the appropriate order form.
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Category 1: $14.95 1-5 cords OR 1-12 tassels OR 1-5 stoles/sashes
Category 2: $15.95 6-9 cords OR 13-36 tassels OR 6-10 stoles/sashes
Category 3: $17.95 10-12 cords
$.50 each additional dozen tassels
$3.00 each additional dozen cords
$2.00 each additional 10 stoles/sashes
If you are combining a number of different accessories, start with the most expensive suitable category then add "additional" shipping costs for the other items.
Example:
Order of 4 cords and 2 stoles= $14.95 (4 cords) + 1.25 (2 additional stoles) for total shipping of $16.20
AIR SHIPPING CHARGES EXTRA
Washington residents must add 9.5% tax on full amount including shipping
DELIVERY TIME: Meeting your important deadline is everything. We are experts at handling rush orders! For the best service at the lowest cost, please provide an accurate and specific "need-by" date. Usually this would be one day prior to wearing, to allow for variations in delivery time. Please note that once your order is in process with your chosen target date, the date cannot be changed. Items needed within 3 weeks are priced $3.00 more per item, or $20 for each dozen when sold in dozens. Most orders ship directly from our plant as this saves delivery time, and for this reason invoices are mailed separately after your order arrives.
Foreign orders: Please see Order FAQ for delivery details to foreign addresses
ORDER GUIDELINES:
Thank you for your order! We appreciate your business and look forward to serving you. Thank you also for your cooperation with our order guidelines, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:
ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you to verify. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. We will honor requests for us to call you for your card number, but it will delay your order.
EMAILED FORMS: To email your order, simply copy this order form text (START & END of order text are marked) and paste into a new email message, then proceed to type in your information. FOR PROMPT RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** Please include at least half of your bankcard information, then follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level. We always call to confirm your order, so if you don't get a response within 1 business day, please contact us to make sure your email was received.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
PHONE ORDER: We can help you best if you have printed out this form and filled in the information, or at least have read it so you know what information we will need. Being prepared before calling will aid enormously with your phone order and save staff time!
SPECIAL TERMS IN GRADUATION SEASON: Any order placed from April 1-June 30 that is needed within 8 weeks is automatically charged a Seasonal Surcharge of 20% of the order total, minimum $20. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.
We will let you know if there are any problems fulfilling your order as requested. Each order is verified. You will not be charged for items that are not supplied.
Please allow time for your order to be processed before calling about the current status. We understand perfectly your concern that your order is on the way, and are happy to verify that for you.
For a detailed customer service policy and more information about our company, please see our About Grad Goods & More page, policy section.
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