Total people on this order _______ Cap & Gown color______________________ (please use a separate order form for each color)

Tassel Color (solid color only- choose from the 6 robe colors above)__________________ Year Charm (circle)    2004   2005   2006

This order is for ____ Cap, gown, tassel & diploma package | ___ Gown Only | ___ Cap & Tassel only | ___Tassel only

Quantity Size Fits Height: (Please note that a sizing assessment fee of $5.00 per person will be added if your order does not conform to our size chart)

________   30   41-44"

________   34   45-48"

________   38   49-52"

________   40   Up to 4'11"

________   43   5' - 5’ 2"

________   46   5'3"- 5’5"

________   Kindergarten   ___ Size 3| ___ Size 4|___ Size 5|___ Size 6|___ Size 7|

________   Headstart   ___ Size 3| ___ Size 4|___ Size 5|___ Size 6|___ Size 7|

Download and print sizing help (PDF Format)
for kindergrad rings and gowns:

Date garment(s) will be worn __________   (Rush orders: ___a.m./ ___p.m.)

Your "Need-by" date __________   (ASAP doesn't count- see "Delivery Time" below)

Price Quote (if applicable):

In case we have questions, we MUST have your phone number (including EXTENSION if applicable) and for international orders- email address:

UPS Ship Address (no PO Boxes!):

BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/Mastercard number:

Expiry date:

CCV CODE: _ _ _    (3 numbers on back of card- REQUIRED)

Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature)

Mailing address for invoice/receipt (Who is paying for this order?:

IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________

Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:

SHIPPING CHARGES UPS Ground service to U.S.48:
Please note that the following ship charges apply only to Souvenir graduation goods. Other kinds of products are shipped separately under a different rate schedule, itemized on the appropriate order form.

Estimated ship cost: (Contact us for product pricing, use link on catalog page)
$11.95 1-4 sets/gowns
$12.95 5-9 sets/gowns
$13.95 10-14 sets/gowns
$14.95 15-19 sets/gowns
$0.75 each 20+ sets/gowns
AIR SHIPPING CHARGES EXTRA

Washington residents must add 9% tax on full amount including shipping

Delivery time: In our business, meeting the important deadline is everything. For your peace of mind, our advice is to order several months in advance. Past that point? We are experts at handling rush orders! For the best service at the lowest cost, it is critical that you provide an accurate (not earlier than actually needing) and specific "need-by" date. Usually this would be one day prior to wearing, to allow for variations in delivery time (which may not meet your event time schedule if delivered on the day of the event). Please note that once your order is in process with your chosen target date, the date cannot be changed. Items needed within 3 weeks are priced $3.00 more per item, or $20 for each dozen when sold in dozens. Most orders ship directly from our supplier as this saves delivery time, and for this reason invoices are mailed separately after your order arrives. Collegiate note: Although we make every effort to provide correct hoods for late orders, we cannot guarantee correct hood colors if ordered less than 6 weeks in advance.

TERMS:
Thank you for you cooperation with our order terms, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:

***Minimum Order: If your accessory (tassels, cords) order is less than $20, your charge is the minimum $20 required for ALL orders + shipping and any applicable tax. During Graduation season, our minimum order is $30. Sorry, no exceptions.***
ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you if we need clarification. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!
No FAX- urgent order: If your order is time sensitive, you have printed out this form and filled in the information, but cannot FAX, feel free to place a bank card phone order with us. The fact that you have worked through the questions on the form will aid enormously!
SPECIAL TERMS IN GRADUATION SEASON: Any order placed from April 15-June 30 that is needed within 8 weeks is automatically charged a Seasonal Surcharge of 20% of the order total, minimum $20. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.
Emailed forms: We get a huge volume of email. If you choose to submit your order by email (method: copy the text and paste into email, inserting your info) please use flags, bells, whistles, and follow up with a call the next day to make sure we have prioritized it. Email orders must include at least half of the bankcard information. Follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level.
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. If you call to ask us to include a number on a previously FAXed order, we will have to spend time tracking down your original FAX, or since it was incomplete it may have been rejected and not available at all. We will honor requests for us to call you for your card number, but it will delay your order.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
GROUP ORDERS: To make the process of money collection and size choice easier for a class or group, we can supply a master for you to copy for each parent, with size choices, pricing and space to indicate payment status. These can then be tallied into a group order. Just ask for the "Kindergrad parent form."
We will let you know if there are any problems fulfilling your order as requested. You will not be charged for items that are not supplied.
Please allow time for your order to be received and processed before calling about the current status. We understand perfectly your concern that we have received your order, and are happy to verify that for you. Questions about the products, prices, forms, delivery, etc are gladly answered as needed. Thank you!

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