Souvenir and Rental Robes from The Robe Shop
RSW/The Robe Shop Worldwide
(Mailing address only - please note that we do not have a retail showroom and our offices are not open to the public.)
23202 Fitzgerald Road #2 * Bothell, WA 98021
TOLL-FREE: 1-8ONLY-ROBES (1-866-597-6237) * LOCAL: 425-402-3736
FAX (425) 486-0768 24 hours
E-MAIL: order@robeshop.com

This form is to guide you in providing the information we need. For children's sizing, please see KindergradRobe Order Form For an order of non-sized accessories ONLY, like cords and stoles, please use our Grad Accessories Order Form

PRINT THIS FORM! So we can read your FAX- Use a BLACK PEN!

This form cannot be filled in on-line, but is meant to be printed out for use in supplying the information we need. To save time, please read our order guidelines at the bottom of this page. Most print out this form, fill it in and FAX it to us. If you need prices, please contact us for a price quote. Although we are happy to take your order over the phone, we reserve the right to assess a $10 processing fee on extensive or complicated phone orders lacking the preparation of a written order.

Back to Cap & Gown Catalog Page

SOUVENIR GRADUATION PACKAGE includes a gown, mortarboard cap, and regular year-dated tassel. Deluxe tassel is available for an extra fee.
GRADUATION RENTAL PACKAGE includes a gown and cap, and for professors, an undated tassel which must be returned. Year-dated tassels for students are kept, not returned, so they must be purchased separately. College level hood rentals are priced separately.
SIZING: Gowns are sized by total height to the top of the head. Plus sizes are available in SOUVENIR robes only. Caps are one-size-fits-all.

1) Please check your choice and circle the color:

____Souvenir – Choose from 2 fabrics in these 11 Colors: Black,  Red,  White,  Gold,  Royal Blue,  Light Blue, Green,  Grey,  Maroon,  Navy Blue,  Purple.

____Rental(U.S. addresses only) – Choose from these 13 Colors (no fabric choice): Black,  Red,  White,  Gold,  Royal Blue,   Holly Green,  Grey,  Maroon,  Navy Blue,  Purple,  Brown,  Delhi Blue (Dark Teal),  Antique Ivory.

2) This order is for ___ Gowns only | ___ Graduation Souvenir Package | ___ Graduating Student Rental cap & gown (see note on tassels, below) | ___ Academic Regalia Rental Package | Other:

3) Total people on this order: (Use separate form for each color) ________ Optional collar quantity __________

4) Ö Your SOUVENIR Fabric: ____ Horizon (shiny) | ____ VIP (flat finish, more$) | ____ Rentals have no fabric choice

5) ÖTassel Type(s)- Grad package price includes regular dated or undated tassel. Deluxe tassel upgrade is extra. NOTE FOR GRADUATION *RENTALS*: GRADUATING STUDENTS MUST PURCHASE THE TASSEL SEPARATELY, AS IT WILL BE KEPT AS A KEEPSAKE. Price quote on tassels depends on quantity and type. For photo description, go to http://www.robeshop.com/tassels.htm.
___ Deluxe yeardated($) | ____ Regular yeardated | ____ Deluxe($) | ____ Regular

6) Tassel Color(s) __________________________________________ *Year Charm (circle)   none    2007    2008    2009
Please note that non-standard color orders are assessed a set-up fee of $12 per design. Tassel Color(s)-standard/stocked colors are solid black, red, white, gold and royal blue and combinations of navy/white, red/white, red/white/royal or royal/white. There are many custom colors- just name what you want, being VERY SPECIFIC (ie blue= navy blue, powder blue, royal blue, teal blue??)Up to 3 colors can be combined. For college level, please see notes on tassel color at the bottom of this page.

7) GOWNS- sizing for SOUVENIR & RENTAL Gowns. Please see measuring/sizing information. Note that the numbering is different- rental sizes (the second number after the slash (/) are numbered from 0-5, souvenir is numbered from 40 up to +3. A sizing assessment fee of $5.00 per person will be added if your order does not conform to our size chart. For rentals, order 1 size larger if PLUS sizing is needed.

Quantity   Souvenir/Rental Size   Height Range:

________   40  ....................  up to 4’ 10"

________   43/ 0  ................  over 4' 10" to 5’ 2"

________   46/ 1  ................  over 5’ 2" to 5’ 5"

________   49/ 2  ................  over 5’ 5" to 5’ 8"

________   52/ 3  ................  over 5’ 8" to 5’ 11"

________   55/ 4  ................  over 5’ 11" to 6’ 2"

________   58/ 5  ................  over 6’ 2" to 6’ 5"

The following PLUS sizes apply to SOUVENIR- not available for rental gowns:

________   +1 (Short PLUS)  ....................  4'9"-5'2" 160lbs+/5'3"-5'5" 190+

________   +2 (Medium height PLUS) ....  5'6"-5'8" 220lbs+/ 5'9"-5'11" 250+

________   +3 (Tall PLUS)  ....................... 6'0"-6'2" 290lbs+/ 6'3"-6'5" 310+

8) CAPS: Our caps are One-size-fits-all, with elastic to adjust. If sizing is still needed, measure 1" above the ears or provide a cap size if you know it.

________   Cap Quantity

Accessories available (Reminder list- For photo description, go to http://www.robeshop.com/gradgoods/):

Honor Cords- solid or up to 3 colors entwined | Honor Stoles (plain) | Honor Stoles silk-screened "HONOR" | Honor Stoles silk-screened "Class of 20XX" | Set of Officer's Stoles | Tassel Keychains | Class sash w/tassel | Medallions w/gold ribbon: Graduate, Honor, Valedictorian or Salutatorian

9) Additional Accessories Order: If needed- detailed accessory order form

 
 
 

10)College Graduation- additional information needed:

ÖOrdering hood ____ Yes | ____ No

Ö Status: ____ Student | ____ Professor | ____ Other

Ö Degree: ____ Bachelor | ____ Master | ____ PhD | ____ Doctor

Satin Colors and/or university/college awarding degree ______________________________________________

Velvet Color (field of study) ______________________________________________

Professors will receive an UNDATED tassel with a rental. Dated tassels are not available for rent. Note on tassel color: Only doctoral regalia may have gold tassels. Masters tassels can be black or the velvet color. Bachelor's tassels are black.

 

11) Price Quote (if applicable):

 

12) In case we have questions, we MUST have your phone number (including EXTENSION if applicable) and for international orders- email address:

 

13) UPS Ship Address (no PO Boxes!):

 

 

14) Date garment(s) will be worn __________   (Rush orders: ___a.m./ ___p.m.)

Your "Need-by" date __________   (ASAP doesn't count- see "Delivery Time" below)

 

BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/Mastercard number:

Expiry date:

CCV CODE: _ _ _    (3 numbers on back of card- REQUIRED)

Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature)

 

15) Mailing address for invoice/receipt (Who is paying for this order?:

 

 

 

16) IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________

Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:

17)Read our terms below and submit your order!

***Minimum Order: If your order is less than $20, your charge is the minimum $20 required for ALL orders + shipping and any applicable tax. During Graduation Season, our minimum is $30. Sorry, no exceptions.***

SHIPPING CHARGES UPS Ground service to U.S.48: (allow up to 2 weeks)
Collegiate hoods count as a separate garment for shipping calculations. Please note that the following ship charges apply only to Souvenir graduation goods. Custom regalia or other kinds of products are shipped separately under a different rate schedule, itemized on the appropriate order form.

Estimated ship cost: (Contact us for product pricing, use link on catalog page)
$12.95 1-4 sets/gowns
$13.95 5-9 sets/gowns
$14.95 10-19 sets/gowns
$0.75 each 20+ sets/gowns
$.50 each additional dozen tassels
$2.00 each additional dozen cords
$1.25 each additional 10 stoles/sash
AIR SHIPPING CHARGES EXTRA

Washington residents must add 9% tax on full amount including shipping

Delivery time: In our business, meeting the important deadline is everything. For your peace of mind, our advice is to order several months in advance. Past that point? We are experts at handling rush orders! For the best service at the lowest cost, it is critical that you provide an accurate (not earlier than actually needing) and specific "need-by" date. Usually this would be one day prior to wearing, to allow for variations in delivery time (which may not meet your event time schedule if delivered on the day of the event). Please note that once your order is in process with your chosen target date, the date cannot be changed. Items needed within 3 weeks are priced $3.00 more per item, or $20 for each dozen when sold in dozens. Most orders ship directly from our supplier as this saves delivery time, and for this reason invoices are mailed separately after your order arrives. Collegiate note: Although we make every effort to provide correct hoods for late orders, we cannot guarantee correct hood colors if ordered less than 6 weeks in advance.
Foreign orders: Please see Order FAQ for delivery details to foreign addresses

TERMS:
Thank you for you cooperation with our order terms, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:

ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you if we need clarification. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!
No FAX- urgent order: If your order is time sensitive, you have printed out this form and filled in the information, but cannot FAX, feel free to place a bank card phone order with us. The fact that you have worked through the questions on the form will aid enormously!
SPECIAL TERMS IN GRADUATION SEASON: Any order placed from April 1-June 30 that is needed within 8 weeks is automatically charged a Seasonal Surcharge of 20% of the order total, minimum $20. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.
Emailed forms: We get a huge volume of email. If you choose to submit your order by email (method: copy the text and paste into email, inserting your info) WE RECEIVE SUCH A LARGE VOLUME OF EMAIL THAT YOU MUST USE FLAGS, BELLS, WHISTLES AND WHATEVER GETS PRIORITY ATTENTION. FOR GOOD RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** AND CALL WITHIN A FEW DAYS TO VERIFY YOUR ORDER WAS PROCESSED. Email orders must include at least half of the bankcard information. Follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level.
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. If you call to ask us to include a number on a previously FAXed order, we will have to spend time tracking down your original FAX, or since it was incomplete it may have been rejected and not available at all. We will honor requests for us to call you for your card number, but it will delay your order.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
GROUP ORDERS: If time permits, we are happy to provide you with individual NCR forms/payment receipt for each student to fill out with sizes. These can be collected, 1 copy kept by the school and 1 copy included with your group order form so when your order arrives, each package is identified by student. Please request the "cap & gown student NCR forms" and tell us how many you will need.
We will let you know if there are any problems fulfilling your order as requested. You will not be charged for items that are not supplied.
Please allow time for your order to be received and processed before calling about the current status. We understand perfectly your concern that we have received your order, and are happy to verify that for you.

Any concerns with your order must be directed to The Robe Shop, either by phone or email. Our staff has been directed to respond promptly to all concerns that are expressed in a rational manner. Yelling, threats, or vulgar language releases The Robe Shop from any further obligations to resolve your issue.

DO NOT SHIP IT ANYWHERE UNTIL YOU HAVE CONTACTED US. All order questions or problems must be directed to us, the retailer, NOT our wholesale suppliers.
For a detailed customer service policy and more information about our company, please see our About Us page, policy section.

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