Grad Goods & More Souvenir and Rental Gowns from The Robe Shop
RSW/The Robe Shop Worldwide
21602 11th Drive SE * Bothell, WA 98021
(Mailing address for correspondence only. Do not return rentals here!
EASY STEP-BY-STEP ORDERING: Yes, you can call toll-free, email, FAX or mail in your order! (PLUS- we're friendly- we'll help you even if you're allergic to forms- just call!)
First, please review this webpage- it will help you with our order questions, then:
This form cannot be filled in on-line, but is meant to be printed out (or the text copied and pasted into an email or word processing program) to walk you through your order choices. For children's sizing, please see Back to Cap & Gown Catalog Page
SOUVENIR GRADUATION PACKAGE includes a gown, mortarboard cap, and regular year-dated tassel. Deluxe tassel is available for an extra fee.
GRADUATION RENTAL PACKAGE includes a gown and cap, and for professors, an undated tassel which must be returned. Year-dated tassels for students are kept, not returned, so they must be purchased separately. College level hood rentals are priced separately.
SIZING: Gowns are sized by total height to the top of the head. Plus sizes are available in SOUVENIR robes only. Caps are one-size-fits-all.
1) This order is for ___ Gowns only | ___ Graduation Souvenir Package | ___ Graduating Student Rental cap & gown (see note on tassels, below) | ___ Academic Regalia Rental Package | Other:
2) Total people on this order: (Use separate form for each color) ________ | Optional collar quantity (small white collars for women's gowns)__________
3) Ö Your SOUVENIR Fabric: ____ Horizon (shiny) | ____ VIP (flat finish, more$) | ____ Greenweaver | ____ Rental (U.S. addresses only)- no fabric choice
4) Please circle the color:
Souvenir COLORS
Black, Red, White, Royal Blue, Light Blue, Green, Maroon, Navy Blue, Purple, HORIZON/VIP ONLY: Gold, Grey. GREENWEAVER only: Dark Green, Brown.Rental COLORS
– Choose from these 13 Colors (no fabric choice): Black, Red, White, Gold, Royal Blue, Holly Green, Grey, Maroon, Navy Blue, Purple, Brown, Delhi Blue (Dark Teal), Antique Ivory.5) ÖTassel Type(s)- Grad package price includes regular dated or undated tassel. Deluxe tassel upgrade is extra. NOTE FOR *RENTALS*: ONLY UNDATED TASSELS ARE PROVIDED ON A RENTAL BASIS. ALL DATED TASSELS MUST BE PURCHASED. Price quote on tassels depends on quantity and type. For photo description, go to Tassels page.
___ Deluxe yeardated($) | ____ Regular yeardated | ____ Deluxe($) | ____ Regular
6) Tassel Color(s) __________________________________________ *Year Charm (circle) none 2011 2012 2013
Please note that non-standard color orders are assessed a set-up fee of $12 per design.
Tassel Color(s)-standard/stocked colors are solid black, red, white, gold and royal blue and combinations of navy/white, red/white, red/white/royal or royal/white. There are many custom colors- just name what you want, being VERY SPECIFIC (ie blue= navy blue, powder blue, royal blue, teal blue??)Up to 3 colors can be combined. For college level, please see notes on tassel color at the bottom of this page.
7) GOWNS- sizing for SOUVENIR & RENTAL Gowns.
Please see measuring/sizing information. Note that the numbering is different- rental sizes (the second number after the slash (/) are numbered from 0-5, souvenir is numbered from 40 up to +3. A sizing assessment fee of $5.00 per person will be added if your order does not conform to our size chart. For rentals, order 1 size larger if PLUS sizing is needed.Quantity Souvenir/Rental Size Height Range:
________ 40 .................... up to 4’ 11"
________ 43/ 0 ................ over 4' 11" to 5’ 2"
________ 46/ 1 ................ over 5’ 2" to 5’ 5"
________ 49/ 2 ................ over 5’ 5" to 5’ 8"
________ 52/ 3 ................ over 5’ 8" to 5’ 11"
________ 55/ 4 ................ over 5’ 11" to 6’ 2"
________ 58/ 5 ................ over 6’ 2" to 6’ 5"
The following PLUS sizes apply to SOUVENIR- not available for rental gowns:
________ +1 (Short PLUS) .................... 4'9"-5'2" 160lbs+/5'3"-5'5" 190+
________ +2 (Medium height PLUS) .... 5'6"-5'8" 220lbs+/ 5'9"-5'11" 250+
________ +3 (Tall PLUS) ....................... 6'0"-6'2" 290lbs+/ 6'3"-6'5" 310+
8) CAPS:
Our caps are One-size-fits-all, with elastic to adjust. If sizing is still needed, measure 1" above the ears or provide a cap size if you know it. ________ Cap Quantity
Accessories available (Reminder list- For photo description, go to Grad Goods & More Accessories):
Honor Cords- solid or up to 3 colors entwined | Honor Stoles (plain) | Honor Stoles silk-screened "HONOR" | Honor Stoles silk-screened "Class of 20XX" | Set of Officer's Stoles | Tassel Keychains | Class sash w/tassel | Medallions w/gold ribbon: Graduate, Honor, Valedictorian or Salutatorian
9) Additional Accessories Order: If needed- detailed accessory order form
10)College Graduation- additional information needed:
Ö
Ordering hood ____ Yes | ____ NoÖ
Status: ____ Student | ____ Professor | ____ OtherÖ
Degree: ____ Bachelor | ____ Master | ____ PhD | ____ DoctorSatin Colors and/or university/college awarding degree ______________________________________________
Field of study Velvet Color (see note for Dr gown velvet below) ______________________________________________
Professors will receive an UNDATED tassel with a rental. Dated tassels are not available for rent. Note on tassel color: Only doctoral regalia may have gold tassels. Masters tassels can be black or the velvet color. Bachelor's tassels are black.
___ Velvet RENTAL TAM (extra$) preferred. One-size-fits-all
*****Special options for Doctoral GOWNS:*****RENTAL Doctoral Gown velvet color: (if not black): _______________________________
SOUVENIR Doctoral Gown velvet color: Do you want to Upgrade($) to your designated velvet color (from default black) : _____Yes/_____no
If multiple gowns are represented on this order with different gown velvet colors, use this space or a separate sheet to specify the color and size correlation.
11) Price Quote (if applicable):
12) In case we have questions, we MUST have your phone number (including EXTENSION if applicable) and for international orders- email address:
13) UPS Ship Address (no PO Boxes!):
14) Date garment(s) will be worn __________ (Rush orders: ___a.m./ ___p.m.)
Your "Need-by" date __________ (ASAP doesn't count- see "Delivery Time" below)
BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/MC number with spaces:
Expiry date: _ _ / _ _ || Security Code: _ _ _ _ (3 or 4 numbers, REQUIRED)
Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature (FAX) or type name (email) and date:
15) Mailing address for invoice/receipt (Who is paying for this order?:
16) IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________
Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:
17)Read our terms below and submit your order!
***MINIMUM ORDER: If your order is less than $20, your charge is the minimum $20 required for ALL orders + shipping and any applicable tax. During Graduation Season, our minimum is $30. Sorry, no exceptions.***
SHIPPING CHARGES UPS Ground service to U.S.48: (allow up to 2 weeks)
Collegiate hoods count as a separate garment for shipping calculations. Please note that the following ship charges apply only to Souvenir graduation goods. Custom regalia or other kinds of products are shipped separately under a different rate schedule, itemized on the appropriate order form.
Estimated ship cost: (Contact us for product pricing, use link on catalog page)
SHIPPING ESTIMATE
1-2 souvenir garments $12.95
3-7 souvenir garments or $13.95
8-12 souvenir garments or $14.95
13-19 souvenir garments or $15.95.
20+ souvenir garments is $0.80 each
SHIPPING ESTIMATE
1-2 rental garments $15.95
3-6 rental garments or $16.95
7-10 rental garments $17.95
11-14 rental garments or $18.95
15-19 rental garments or $19.95
20+ rental garments is $1.00 each
$0.80 each 20+ sets/gowns (rental $1.00)
ACCESSORIES SHIPPING ESTIMATE
$.50 each additional dozen tassels
$2.00 each additional dozen cords
$1.25 each additional 10 stoles/sash
AIR SHIPPING CHARGES EXTRA
Washington residents must add 9.5% tax on full amount including shipping
DELIVERY TIME: Meeting your important deadline is everything. We are experts at handling rush orders! For the best service at the lowest cost, please provide an accurate and specific "need-by" date. Usually this would be one day prior to wearing, to allow for variations in delivery time. Please note that once your order is in process with your chosen target date, the date cannot be changed. Items needed within 3 weeks are priced $3.00 more per item, or $20 for each dozen when sold in dozens. Most orders ship directly from our plant as this saves delivery time, and for this reason invoices are mailed separately after your order arrives. Collegiate rental note: Although we make every effort to provide correct hoods for late orders, we cannot guarantee correct hood colors if your rental is ordered less than 2 weeks in advance.
Foreign orders: Please see Order FAQ for delivery details to foreign addresses
ORDER GUIDELINES:
Thank you for your order! We appreciate your business and look forward to serving you. Thank you also for your cooperation with our order guidelines, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:
ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you to verify. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. We will honor requests for us to call you for your card number, but it will delay your order.
EMAILED FORMS: To email your order, simply copy this order form text (START & END of order text are marked) and paste into a new email message, then proceed to type in your information. FOR PROMPT RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** Please include at least half of your bankcard information, then follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level. We always call to confirm your order, so if you don't get a response within 1 business day, please contact us to make sure your email was received.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
PHONE ORDER: We can help you best if you have printed out this form and filled in the information, or at least have read it so you know what information we will need. Being prepared before calling will aid enormously with your phone order and save staff time!
SPECIAL TERMS IN GRADUATION SEASON: Any order placed from April 1-June 30 that is needed within 8 weeks is automatically charged a Seasonal Surcharge of 20% of the order total, minimum $20. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.
GROUP ORDERS: If time permits, we are happy to provide you with individual NCR forms/payment receipt for each student to fill out with sizes. These can be collected, 1 copy kept by the school and 1 copy included with your group order form so when your order arrives, each package is identified by student. Please request the "cap & gown student NCR forms" and tell us how many you will need.
We will let you know if there are any problems fulfilling your order as requested. Each order is verified. You will not be charged for items that are not supplied.
Please allow time for your order to be processed before calling about the current status. We understand perfectly your concern that your order is on the way, and are happy to verify that for you.
For a detailed customer service policy and more information about our company, please see our About Grad Goods & More page, policy section.
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