Choice 1: Name (Wedding stole, etc) _____________________

Style number (12127, etc) _________

Color name, if needed (Red, etc) _________

Color number, if needed (12693, etc) _________

************

Choice 2: Name _____________________

Style number _________

Color name, if needed ) _________

Color number, if needed _________

************

Choice 3: Name _____________________

Style number _________

Color name, if needed _________

Color number, if needed _________

Name of wearer (1 per form, please):

Need-by date:

Contact Name (The person handling this order):

In case we have questions, we MUST have your phone number (including EXTENSION if applicable) and for international orders- email address:

UPS Ship Address (no PO Boxes!):

Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature)

Mailing address for invoice/receipt (Who is paying for this order?:

CCV CODE: _ _ _    (3 numbers on back of card- REQUIRED)

IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________

Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:

$18.95 first garment
Add $1.00 each additional garment/bag
AIR SHIPPING EXTRA

Washington residents must add 9% tax on full amount including shipping

TERMS:
Thank you for you cooperation with our order terms, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:

ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you if we need clarification.
No FAX- urgent order: If your order is time sensitive, you have printed out this form and filled in the information, but cannot FAX, feel free to place a bank card phone order with us. The fact that you have worked through the questions on the form will aid enormously!
Emailed forms: We get a huge volume of email. If you choose to submit your order by email (method: copy the text and paste into email, inserting your info) please use flags, bells, whistles, and follow up with a call the next day to make sure we have prioritized it. Email orders must include at least half of the bankcard information. Follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level.
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. If you call to ask us to include a number on a previously FAXed order, we will have to spend time tracking down your original FAX, or since it was incomplete it may have been rejected and not available at all. We will honor requests for us to call you for your card number, but it will delay your order.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
We will let you know if there are any problems fulfilling your order as requested. You will not be charged for items that are not supplied.
Please allow time for your order to be received and processed before calling about the current status. We understand perfectly your concern that we have received your order, and are happy to verify that for you.

Any concerns with your order must be directed to The Robe Shop, either by phone or email. Our staff has been directed to respond promptly to all concerns that are expressed in a rational manner. Yelling, threats, or vulgar language releases The Robe Shop from any further obligations to resolve your issue.