Clergy Shirts/Blouses from The Robe Shop
RSW/The Robe Shop Worldwide
115 5th Ave South #8 * Kirkland, WA 98033
(Mailing address only - please note that we do not have a retail showroom and our offices are not open to the public.)
Toll-free 1-8-ONLY-ROBES (1-866-597-6237) * Local 425-402-3736
FAX (425) 822-4737 24 hrs
E-MAIL: order@robeshop.com
EASY STEP-BY-STEP ORDERING: Yes, you can call, email, or mail in your order! (PLUS- we're friendly- we'll help you even if you're allergic to forms- just call!)
This form can be filled in on-line, you just need to choose your submission method. It is a great tool to provide your order details clearly. We've even marked start and stop points for Copy & Paste methods. Please fill each blank that applies, missing details will cause delays.
For more complete ordering directions, please read our order guidelines at the bottom of this page.
Please indicate quantity and size. Choose color by checking below.
BANKCARD INFORMATION — Please include at least half of your bankcard information, then follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level. (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
Credit
Debit
Provide the name and direct phone number of the cardholder or accounting contact:
Agreement & Signature
I affirm that the measurements stated on this order form are correct and I am responsible for exchange/return shipping charges if sizing does not align. I accept full financial responsibility for this order, including legal/collection fees if payment is withheld or cancelled. Prepayment is an estimate, and the final invoice may reflect style/vendor changes, additions, shipping charges, taxes, and price updates. I understand that card statements will read “RSW Robeshop” and I have notified the payer if applicable.
ESTIMATED SHIPPING CHARGES UPS Ground service to U.S.48:
Please note that the following ship charges apply only to clergy shirts, shirt accessories and clergy signs. Robes, cassocks, stoles or other kinds of products are shipped separately under a different rate schedule, itemized on the appropriate order form.
$19.95 first shirt/item
$1.00 each additional shirt/item
AIR SHIPPING EXTRA
TAX Washington residents must add 10.5% tax on full amount including shipping. All other states: Sales tax may be applicable and is added at invoicing. Please submit a State tax-exempt form with your order if appropriate. Note: We cannot remove your sales tax assessment once it has been invoiced
DELIVERY TIME: Our Qwick-ship (ready-to-wear) garments ship the next business day after you order. Normal shipping time to the US48 depends on your location, and takes 1-6 business days. Need it faster? We are experts at handling rush orders! For the best service at the lowest cost, please provide an accurate and specific "need-by" date so we can determine ship method options. Usually this would be one day prior to wearing, to allow for variations in delivery time. Please note that once your order is in process with your chosen target date, the date cannot be changed. Most orders ship directly from our plant as this saves delivery time, and for this reason invoices are mailed separately after your order arrives.
Foreign orders: Please see Order FAQ for delivery details to foreign addresses
ORDER GUIDELINES:
Thank you for your order! We appreciate your business and look forward to serving you. Thank you also for your cooperation with our order guidelines, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:
***Minimum Order: If your order is less than $20, your charge is the minimum $20 required for ALL orders + shipping and any applicable tax. During Graduation Season (April 15-June 30) our minimum is $30. Sorry, no exceptions.***
ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you to verify. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. We will honor requests for us to call you for your card number, but it will delay your order.
EMAILED FORMS: To email your order, simply copy this order form text (START & END of order text are marked) and paste into a new email message, then proceed to type in your information. FOR PROMPT RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** Please include at least half of your bankcard information, then follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level. We always call to confirm your order, so if you don't get a response within 1 business day, please contact us to make sure your email was received.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
PHONE ORDER: We can help you best if you have printed out this form and filled in the information, or at least have read it so you know what information we will need. Being prepared before calling will aid enormously with your phone order and save staff time!
We will let you know if there are any problems fulfilling your order as requested. Each order is verified. You will not be charged for items that are not supplied. Please allow time for your order to be processed before calling about the current status. We understand perfectly your concern that your order is on the way, and are happy to verify that for you. See our policies at About Us
When your order arrives: PLEASE PLEASE PLEASE Inspect your package carefully, making sure that your order is correct. If there are any problems or questions, contact us immediately at the Robe Shop, NOT our order fulfillment plant whose name and address may be on the package. Our staff has been directed to respond promptly to all concerns that are expressed in a rational manner. Yelling, threats, or vulgar language will constitute a breach of this agreement and releases The Robe Shop from any further obligations to resolve your issue. DO NOT ALLOW THE PACKAGE(S) TO SIT UNINSPECTED UNTIL YOUR EVENT. On the day before or day of your event, there is virtually nothing we can do to solve problems regarding missing or wrong items!!! Also- garments need to be hung in advance to release wrinkles.
Returns: No returns are accepted without prior authorization or after 30 days from date of order. For a detailed customer service policy and more return/exchange information for anything in our Qwick-Ship Line, featuring finely tailored ready-made garments, please see our About Us page, policy section.
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