This form is for a custom tailored academic cap that will be used in yearly ceremonies. For ordering complete academic regalia see our regalia form. If you want one-time use "Souvenir" quality or rental regalia, please see our Grad Robe form. This form cannot be filled in on-line, but is meant to be printed out or the text copied and pasted into an email or word processing program. **IF YOU SEND BY EMAIL- WE RECEIVE SUCH A LARGE VOLUME OF EMAIL THAT YOU MUST USE FLAGS, BELLS, WHISTLES AND WHATEVER GETS PRIORITY ATTENTION. FOR GOOD RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** AND CALL WITHIN A FEW DAYS TO VERIFY YOUR ORDER WAS PROCESSED. Most print out this form, fill it in (BLACK and FAX it to us. If you need prices, please contact us for a price quote.
Doctoral degree or MFA holder may purchase a velvet tam. Bachelor and Master degrees must wear mortarboards or soft non-velvet square tam

Do you hold a doctorate from a prestigious school on the short list with SPECIAL REGALIA? If so, you can choose the cap which is part of their special design. Please write the school name in this space and skip to question 5. (If unsure, complete all- we will check the list for you)

1) This order is for ___ Velvet Tam | ___ Mortarboard | ___ Soft Square Tam: non-velvet| ____ Other:

Doctoral Velvet Tam orders only: ___ Square | ___ 6-point | ___ 8-point |

2) Doctoral Cap color ___ Black | ___ PhD Blue | ____ Other:

3) Fabric: ___ Velvet (Doctoral ONLY) | ___ Polyester Silk (Tissue Faille) | ____ Polyester Crepe | ____ Polyester Woven | ____ Poplin | ____ Tropical Wool | ____ Peachskin | ____ Peachskin

5) Size: ________   Head measurement to the quarter inch. (Measure head circumference 1" above the brow, exactly where the hat band will sit)  

6) Specific need-by date (ASAP not an option):

9) Name & Ship Address:

BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/Mastercard number:

Expiry date:

CCV CODE: _ _ _    (3 numbers on back of card- REQUIRED)

Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature)

10) Mailing address for invoice/receipt (Who is paying for this order?:

IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________

Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:

Ground UPS to U.S.48 is $18.95, AIR delivery is more

Washington residents must add 9% tax on full amount including shipping

TERMS:
Thank you for you cooperation with our order terms, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:

ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you if we need clarification.
No FAX- urgent order: If your order is time sensitive, you have printed out this form and filled in the information, but cannot FAX, feel free to place a bank card phone order with us. The fact that you have worked through the questions on the form will aid enormously!
SPECIAL TERMS IN GRADUATION SEASON: Any custom regalia order placed from March 1-May 31 that is needed within 8 weeks is automatically charged a Seasonal Surcharge of 20% of the order total, minimum fee $20. The rest of the year allow 6 weeks lead time, with 20%/min $20 added if less. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.
Emailed forms: We get a huge volume of email. If you choose to submit your order by email (method: copy the text and paste into email, inserting your info) please use flags, bells, whistles, and follow up with a call the next day to make sure we have prioritized it. Email orders must include at least half of the bankcard information. Follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level.
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. If you call to ask us to include a number on a previously FAXed order, we will have to spend time tracking down your original FAX, or since it was incomplete it may have been rejected and not available at all. We will honor requests for us to call you for your card number, but it will delay your order.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
We will let you know if there are any problems fulfilling your order as requested. You will not be charged for items that are not supplied.
Please allow time for your order to be received and processed before calling about the current status. We understand perfectly your concern that we have received your order, and are happy to verify that for you.

Any concerns with your order must be directed to The Robe Shop, either by phone or email. Our staff has been directed to respond promptly to all concerns that are expressed in a rational manner. Yelling, threats, or vulgar language releases The Robe Shop from any further obligations to resolve your issue.

DO NOT SHIP IT ANYWHERE UNTIL YOU HAVE CONTACTED US. All order questions or problems must be directed to us, the retailer, NOT our wholesale suppliers.
For a detailed customer service policy and more return/exchange information for anything in our Qwick-Ship Line, featuring finely tailored ready-made garments, please see our About Us page, policy section.