Custom Regalia from The Robe Shop

Custom Academic Regalia from The Robe Shop
RSW/The Robe Shop Worldwide
(Mailing address only - please note that we do not have a retail showroom and our offices are not open to the public.)
23202 Fitzgerald Road #2 * Bothell, WA 98021
TOLL-FREE: 1-8ONLY-ROBES (1-866-597-6237) * LOCAL: 425-402-3736
FAX (425) 486-0768 24 hours
E-MAIL: order@robeshop.com

PRINT THIS FORM! So we can read your FAX- Use a BLACK PEN!

This form cannot be filled in on-line, but is meant to be printed out for use in supplying the information we need for your high quality professional regalia (cap, gown and hood) that will be used in yearly ceremonies. To order single items only, please see Gown Order Form, Hood Order Form or Cap Order Form If you want one-time use "Souvenir" quality, please see our Grad Robe form
To save time, please read our order guidelines at the bottom of this page. Most print out this form, fill it in and FAX it to us. If you need prices, please contact us for a price quote.
All regalia items are made to the specifications of the Academic Code. We can provide regalia for ALL colleges. The fabric will be BLACK, unless you have a doctorate from a prestigious school with specially designed regalia

Please note that all Academic regalia orders are made-to-order custom items. 8 weeks are required for normal handling of custom regalia, and any HOOD order that is needed within 8 weeks is automatically assessed an expedite Surcharge of 20% of the order total, $20 minimum on orders less than $100. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.

I wish to order ___ Complete Regalia | ___ Gown & Hood | ___ Cap & hood | ____ Gown & Cap | Other:

1) Degree type ___ PhD | ___ Other Doctoral | ___ Master | ____ Bachelor | Other:

For clarity, please state the exact name of your degree:

Masters and Bachelors degree holders skip to question 5

2) Velvet color (Field of study) ___ PhD Blue | Other: Field of study _____________________________ Velvet color for this field (if known) is:

3) Regalia type (Choose 1)-
___DOCTORAL SPECIAL REGALIA: My degree came from a school with specially designed (non-black) regalia. Please make the gown as specified by this school: (write school name below & skip to questions 6-9)

___CLASSIC BLACK Doctoral Gown Style: (Please refer to descriptions on academic page) ___ Jefferson | ___ Madison

___LEADERSHIP Gown style: ___ President (3 months required) | ___ Marshall (3 months required) | This regalia has the colors of the school over which the wearer presides. Your choice of gown color: ________________________

4) Optional piping color ($extra): _____________________________ / ___ NO PIPING
Piping on the gown is an option (included on the President or Marshall) that allows for your choice of color, but is often used to further identify your degree. For instance, if you have PhD Blue velvet, and your PhD is in Education, you could add light blue piping to signify the field of education. Sometimes the color is just something visually pleasing to coordinate with the satin and velvet colors. When ordering the hood, you can also choose the same color piping to coordinate with the gown and add distinction to the regalia ensemble.

For the following questions, please refer to Regalia 101 for help with measuring. DO NOT GUESS!!

6) Height with shoes on (Feet/inches):

7) Chest:

8) Sleeve:

9) Floor Clearance:

Tailored for male or female

Your initials (up to 3) for the neck label:

Optional, but assures a good fit: Neck _____ Weight _______

Do you want a durable nylon robe bag item #10614 ($22.10) to store your gown between wearings, or for easy transport? ___ Yes | ____ No

Do you want a heavy duty contoured Robe Hanger item #13930 ($1.40) designed to preserve the yoke shape between wearings ? ___ Yes | ____ No

SPECIAL REGALIA: skip to question 14

HOOD
10) Hood type ___ PhD | ___ Other Doctoral | ___ Master | ____ Bachelor | Other:

Please state the exact wording of your degree here:

11) University/College that conferred your degree & satin colors if you know them: __________________________________________

13) Optional piping color ($extra): _____________________________ Piping on the hood is an option for any level degree, but is often used on a doctoral hood to further identify your degree. For instance, if you have PhD Blue velvet, and your PhD is in Education, you could add light blue piping to signify the field of education. Code allows for your choice of color so sometimes the color is just something visually pleasing to coordinate with the satin and velvet colors. When ordering the doctoral gown, choose the same color piping as the hood piping to coordinate and add distinction to the regalia ensemble.

14) Velvet color (Field of study) ___ PhD Blue | Other: Field of study _____________________________ Velvet color for this field (if known) is:

SPECIAL REGALIA: skip to question 19-24
CAP

15) Cap preference ___ Velvet Tam (doctoral (& MFA if permitted)) | ___ Mortarboard | ___ Soft Square Tam: non-velvet| ____ Other:

Doctoral Velvet Tam orders only: ___ Square | ___ 6-point | ___ 8-point |

16) Doctoral Cap color ___ Black | ___ PhD Blue | ____ Other:

18) Tassel Type ___ Metallic gold* ($$extra) | ____ 2-button doctoral silky gold ($extra) | ____ Regular tassel Tassel Color :
Note on tassel color: *Only doctoral regalia may have gold tassels. For regular tassels, we recommend the color "OLD GOLD". Masters tassels can be black or the velvet color. Bachelor's tassels are black.

For the following question, please refer to Regalia 101 for help with measuring. DO NOT GUESS!!
19) Head Measurement: ________ Head measurement to the quarter inch. (Measure head circumference 1" above the brow, exactly where the hat band will sit)

YOUR INFORMATION

20) In case we have questions, we MUST have your phone number (including EXTENSION if applicable) and for international orders- email address:

21) Name & Ship address:

22) BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/Mastercard number:

Expiry date:

CCV CODE: _ _ _ (3 numbers on back of card- REQUIRED)

Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature)

23) Mailing address for invoice/receipt (Who is paying for this order?:

IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________

Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:

24) Specific Need-by date: (ASAP doesn't count)

25) FAX number where we can send your custom garment authorization form for signature (If we have to mail it, this will delay your order):

SHIPPING CHARGES UPS Ground service to U.S.48: (AIR shipping is more)
Please note that the following ship charges apply only to CUSTOM REGALIA. Nylon robe bags, souvenir or rental regalia is shipped separately under a different rate schedule, itemized on the appropriate order form.

$18.95 up to (1) complete regalia set
$23.95 up to (2) complete regalia sets
Add $5.00 for each additional regalia set
Add $14.95 for shipping a nylon bag and/or hanger (sent separately)
AIR SHIPPING CHARGES EXTRA

Washington residents must add 9% tax on full amount including shipping

TERMS:
Thank you for your cooperation with our order terms, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:

ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you if we need clarification.
No FAX- urgent order: If your order is time sensitive, you have printed out this form and filled in the information, but cannot FAX, feel free to place a bank card phone order with us. The fact that you have worked through the questions on the form will aid enormously!
Emailed forms: We get a huge volume of email. If you choose to submit your order by email (method: copy the text and paste into email, inserting your info) please use flags, bells, whistles, and follow up with a call the next day to make sure we have prioritized it. Email orders must include at least half of the bankcard information. Follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level.
SPECIAL TERMS IN GRADUATION SEASON: Any custom regalia order placed from March 1-May 31 that is needed within 8 weeks is automatically charged a Seasonal Surcharge of 20% of the order total, minimum $20. The rest of the year allow 6 weeks lead time, with 20%/min $20 added if less. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. If you call to ask us to include a number on a previously FAXed order, we will have to spend time tracking down your original FAX, or since it was incomplete it may have been rejected and not available at all. We will honor requests for us to call you for your card number, but it will delay your order.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
We will let you know if there are any problems fulfilling your order as requested. You will not be charged for items that are not supplied.
Please allow time for your order to be received and processed before calling about the current status. We understand perfectly your concern that we have received your order, and are happy to verify that for you.

Any concerns with your order must be directed to The Robe Shop, either by phone or email. Our staff has been directed to respond promptly to all concerns that are expressed in a rational manner. Yelling, threats, or vulgar language releases The Robe Shop from any further obligations to resolve your issue.

DO NOT SHIP IT ANYWHERE UNTIL YOU HAVE CONTACTED US. All order questions or problems must be directed to us, the retailer, NOT our wholesale suppliers.
For a detailed customer service policy and more return/exchange information for anything in our Qwick-Ship Line, featuring finely tailored ready-made garments, please see our About Us page, policy section.

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